Article 1: Preamble
These conditions of sale are concluded, on the one hand, by Maïs sprl whose registered office is located at Avenue Wolvendael n°1 boîte 2 1180 Uccle Belgique, registered with the Banque Carrefour des Entreprises under number 0452 723 348 hereinafter referred to as "the seller" and, on the other hand, by any natural or legal person wishing to make a purchase via the seller's Internet site (lesinitiesstore@com), hereinafter referred to as "the buyer".
Article 2: Purpose
These terms and conditions of sale are intended to define the contractual relationship between the seller and the buyer as well as the conditions applicable to any purchase made through the seller's website, whether the buyer is a professional or a consumer. The acquisition of a good or service through this site implies an unreserved acceptance by the buyer of these conditions of sale. These conditions of sale shall prevail over any other general or special conditions not expressly approved by the seller. The seller reserves the right to modify its terms and conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the buyer.
Article 3: Characteristics of the goods and services offered
The products and services offered are those listed in the catalogue published on the seller's website. The photographs in the catalogue are as accurate as possible but cannot ensure perfect similarity with the product offered, particularly with regard to colours. These products and services are offered within the limits of available stocks. If, despite its efforts, all or part of the items are unavailable, the seller informs the buyer by email as soon as possible and offers him the possibility to choose between waiting or cancelling the order of the unavailable items without charge. Available items will be delivered normally.
Article 4: Rates
The prices of the products and services displayed on the site are indicated in euros inclusive of all taxes (VAT and other applicable taxes) or in local currency if applicable. The seller reserves the right to change its prices at any time. However, the prices applicable to the order are those in force at the time of confirmation of the order. The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided for below. In case of an order to a country other than Belgium, you are the importer of the product(s) concerned. For all products shipped outside the European Union, the price will be calculated excluding tax automatically on the invoice. Customs duties, local taxes, import duties or state taxes may be required. These rights and sums are not the responsibility of lesinitiesstore.com. They will be at your expense and are your sole responsibility both in terms of declaration and payment to the competent authorities and bodies in your country. We recommend that you check with local authorities for information on these aspects.
Article 5: Geographical Areas
The online sale of products and services presented on the seller's website is reserved for buyers residing in the European Union. For non-European areas some taxes will have to be charged to you (see Article 4: Rates)
Article 6: Orders
The buyer, who wishes to buy a product or service must obligatorily: - fill in the identification form on which he will indicate all the requested contact details or give his customer number if he has one; - fill in the online order form giving all the references of the products or services chosen; - validate his order after having verified it; - make the payment under the conditions provided; - confirm his order and payment. The confirmation of the order implies acceptance of these terms and conditions of sale, recognition of having full knowledge of them and waiver of the right to invoke its own terms and conditions of purchase or other conditions. All the data provided and the recorded confirmation will be worth proof of the transaction. The confirmation will be worth signature and acceptance of the operations carried out. The seller will communicate by email confirmation of the recorded order.
Article 7: Right of renunciation
In accordance with the law, the consumer has the right to notify the seller that he renounces his purchase, without penalty and without giving any reason, within 14 working days from the day after the delivery of the product or the conclusion of the service contract. This right of renunciation does not belong to the professional buyer. Within this period, the consumer must notify his intention to renounce by e-mail and return, at his own expense and risk, the product delivered to the administrative headquarters of the "sprl Maïs" Avenue Wolvendael N°1 boîte 2-1180 Uccle Belgique The products must be returned in their original packaging, undamaged, accompanied by all their accessories, the user manual and the original invoice / delivery note. The products thus returned must not have been unpacked, unsealed or used in any way. Incomplete, damaged, damaged or soiled goods by the customer will not be taken back. Within 30 days, after acceptance of the return of the goods, the seller undertakes to refund any payment, with the exception of shipping costs. Unless otherwise agreed, the consumer may not exercise the right of renunciation in respect of contracts: 1° for the supply of services, the performance of which began with the consumer's agreement before the end of the renunciation period; 2° for the supply of products made to the consumer's specifications or clearly personalised or which, by their nature, cannot be reshipped or are liable to deteriorate or expire rapidly; 3° for the supply of newspapers, periodicals or magazines.
Article 8: Methods of payment
In order to guarantee a secure online payment and the security of your personal data, transaction data is transmitted encrypted with SSL technology (Secure Lock, https in the address bar of your browser) Payment is made by bank transfer, Bancontact, credit card, Visa or Mastercard, Paypal. The ordered items remain our exclusive property until full payment of the order by the buyer.
Article 9: Deliveries
Deliveries are made to the address indicated on the order form, which can only be made in the agreed geographical area. The goods are transported at the seller's risk until the goods are delivered to the delivery address specified by the buyer. From that moment on, the buyer assumes the risk alone. Delivery times are given only as an indication; if they exceed thirty days from the date of order, the sales contract may be terminated and the buyer reimbursed.
Article 10: Guarantee
With regard to consumers, the seller guarantees the products he sells and the services he provides in accordance with the law of 1 September 2004 on the protection of consumers in the event of the sale of consumer goods (articles 1649 bis to 1649 octies of the Civil Code). In the event of non-conformity of a product sold found within 2 months of delivery of the good, the consumer must notify the seller as soon as possible and accurately by registered letter or e-mail. This warranty only covers defects in conformity existing at the time of delivery of the goods. Defects or damage due to misuse, such as negligence and wear, contact with detergents (e. g. chlorine and acids), or abrasive products, water damage, oxidation, falling or impact, are not covered by the warranty. Normal wear and tear and a certain patina due to the repeated wearing of our articles can under no circumstances be considered as a lack of conformity within the meaning of this provision. Similarly, repairs carried out by technicians not approved by the supplier will result in the cancellation of the warranty. The invoice or delivery note serves as a guarantee and must be kept by the consumer and produced in original. If the product is used for non-private purposes, the manufacturer/supplier's limited warranty conditions apply.
Article 11: Liability
The seller, in the online sales process, is only bound by an obligation of means; his liability cannot be held liable for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems. The data included on the site are also given in good faith. Links to manufacturers' and/or partners' websites are provided for information purposes only. The seller cannot be held responsible for the information coming from these sites.
Article 12: Intellectual Property
All elements of the seller's website are and remain the seller's intellectual and exclusive property. No one is authorized to reproduce, exploit, redistribute, or use for any purpose whatsoever, even partially, elements of the site, whether software, visual or sound. Any simple link or hypertext link is strictly prohibited without the prior express written consent of the seller.
Article 13: Personal data
All personal data necessary for the processing of an order is kept by the seller or his employees and may be transmitted to companies with which the seller or his suppliers collaborate, when such communication is necessary for the processing of the order. The user also authorizes the seller to use this data to compile statistics in order to improve his site, the goods and services he offers. This information may also be used to enable the dissemination, by any means of communication, of information relating to the seller's commercial activities to its customers. Finally, the seller keeps the personal data to facilitate subsequent orders. The seller also undertakes not to disclose the information it has to another company or business. The data kept by the seller can be requested and corrected at any time on request. If the Client wishes further information, he may contact the Commission for the Protection of Privacy, whose contact details are as follows: Commission for the Protection of Privacy Rue de la Presse, 35, 1000 Brussels +32 (0)2 274 48 00 or +32 (0)2 274 48 35 firstname.lastname@example.org
Article 14: Evidence
The parties accept, in the context of their relations, electronic means of proof (for example: email, computer backups, etc.). Article 15: Dispute Resolution These online sales conditions are subject to Belgian law. In the event of a dispute, the courts of the seller's registered office shall have jurisdiction, unless there are binding public policy provisions. Sprl Maïs Avenue Wolvendael N°1 boîte 2 1180 Uccle Belgique email@example.com